Privacy Policy · Rank1 ITS

Our Commitment

Rank1 IT Services LLC ("Rank1 ITS," "we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

Information You Provide

Contact information (name, email address, phone number)
Account credentials for our products
Payment information (processed securely through Stripe)
Project details and communications

Automatically Collected Information

Device and browser information
IP address and general location
Usage patterns and feature interactions
Cookies and similar technologies

How We Use Your Information

Provide and improve our services
Process payments and manage accounts
Communicate about projects and support
Send service updates (with your consent)
Analyze usage to improve our products
Comply with legal obligations

Data Sharing

We never sell your data. We only share information with:

Service providers essential to our operations (hosting, payment processing, analytics)
Legal authorities when required by law
Third parties with your explicit consent

Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS 1.3) and at rest
Secure password hashing
Access controls and audit logging
Regular security assessments

Cookies

We use essential cookies for site functionality and optional analytics cookies to understand usage. You can control cookies through your browser settings. We honor Do Not Track signals.

Data Retention

Account data: Retained while account is active, deleted within 30 days of account closure
Project files: Deleted upon project completion unless otherwise agreed
Payment records: 7 years (legal requirement)
Server logs: 90 days

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or website notice.

Contact Us

For privacy inquiries or to exercise your rights:

Email: support@rank1its.com